Build Your Remote Career With Us

Key Skills:

Windows 10/11 troubleshooting, Active Directory basics, Microsoft 365, remote desktop tools (AnyDesk/TeamViewer), ITSM ticketing (Jira/ServiceNow), strong written and verbal communication, ability to document issues clearly.

Requirements:

• ✓High school diploma or equivalent (Associate's degree preferred)
• ✓1+ year of IT helpdesk or customer service experience
• ✓CompTIA A+ certification preferred or willingness to obtain
• ✓Reliable high-speed internet and quiet home office
• ✓Available for shift-based schedule (morning, afternoon, or evening)

Key Skills:

Active Directory (on-prem & Azure), Windows Server administration, VPN/networking basics, PowerShell scripting, Microsoft Endpoint Manager (Intune), Group Policy, Office 365 admin center, experience with SIEM/security tools preferred.

Requirements:

• ✓Associate's or Bachelor's degree in IT/CS or equivalent experience
• ✓3+ years of IT support experience
• ✓CompTIA Network+, Microsoft MS-900, or AZ-900 certification preferred
• ✓Experience with enterprise ticketing systems (ServiceNow, Jira)
• ✓Ability to work independently and manage multiple escalated issues

Key Skills:

Excellent verbal and written English (bilingual preferred), empathy and active listening, CRM proficiency (Salesforce, Zendesk, or similar), ability to navigate multiple systems simultaneously, de-escalation techniques, attention to detail.

Requirements:

• ✓High school diploma required; Associate's or Bachelor's preferred
• ✓1+ year of customer service experience (remote preferred)
• ✓Typing speed of 40+ WPM
• ✓Reliable internet connection and dedicated quiet workspace
• ✓Flexibility to work rotating shifts or weekends

Key Skills:

SQL (intermediate to advanced), Power BI or Tableau, Excel/Google Sheets (pivot tables, vlookup, macros), basic Python or R for data manipulation, data visualization best practices, understanding of ETL processes.

Requirements:

• ✓Bachelor's degree in Data Science, Statistics, Business Analytics, or related field
• ✓1–2 years of data analysis experience
• ✓Experience with Power BI, Tableau, or similar BI tools
• ✓Strong SQL query-writing skills
• ✓Google Data Analytics or IBM Data Analyst certification a plus

Key Skills:

ITSM platform experience, Windows OS expertise, Microsoft 365 administration, network connectivity troubleshooting, VoIP phone systems (Avaya, Cisco, Polycom), remote support tools, clear documentation skills.

Requirements:

• ✓1+ year of help desk or desktop support experience
• ✓Familiarity with ITIL framework preferred
• ✓CompTIA A+ or ITF+ certification preferred
• ✓Excellent customer service mindset
• ✓Must pass background check

Key Skills:

CRM proficiency (HubSpot or Salesforce), cold calling and email prospecting, LinkedIn Sales Navigator, objection handling, pipeline management, strong communication and presentation skills.

Requirements:

• ✓1–3 years of B2B sales or lead generation experience
• ✓Proven track record of meeting or exceeding quotas
• ✓Experience with SaaS or IT services sales a plus
• ✓Bachelor's degree in Business, Marketing, or related field preferred
• ✓Self-motivated with ability to work independently